Heavy-Duty Retractable Water Hose Reel 15m 13mm ID Rubber Hose
Heavy-Duty Retractable Water Hose Reel 15m 13mm ID Rubber Hose
- Heavy-duty durable steel case.
- Fitted with a heavy-duty 15m Ø13mm ultra-light, super-strong rubber hose with 2m leader hose.
- Features metal spray gun with nine pattern spray/jet nozzle.
- Finger grip bend restrictors for ease of use.
- Handles hot water up to 90°C and remains flexible in cold temperature as low as -40°C.
Sealey Heavy-Duty Retractable Water Hose Reel 15m, 13mm ID Rubber Hose (WHR1512)
The Sealey WHR1512 gives you 15 metres of robust rubber hose that works in extreme temperatures from -40°C to 90°C. Built with a sturdy steel case and equipped with a multi-pattern spray gun, this hose reel solves watering challenges in gardens, workshops, and industrial settings.
Key Features and Benefits
All-Weather Performance
Use this hose in any season - it maintains flexibility in freezing conditions as cold as -40°C and safely handles hot water up to 90°C. The 13mm internal diameter allows strong water flow when you need it most.
Built for Long-Term Use
The steel casing protects your investment, while the ultra-light yet strong rubber hose resists wear and tear. A reliable ratchet mechanism prevents unexpected retraction during use.
Practical Design
A 2-metre leader hose connects to your water source while the main 15-metre hose gives you freedom to move. The included swivel wall bracket adds convenience - mount the unit once and rotate it as needed.
Comfortable Operation
The metal spray gun offers nine distinct spray patterns for various tasks. Finger grip bend restrictors reduce hand fatigue during extended use.
| Model No | WHR1512 |
| Brand | Sealey |
| Hose Size (ID) | Ø13mm |
| Length | 15m |
| Weight | 19.00kg |
We're committed to getting your order to you as quickly and efficiently as possible. Here's how our delivery process works:
Delivery Information
Mainland UK Delivery
We aim to dispatch all mainland UK orders for next working day delivery using a 24-hour courier service (excluding weekends and Bank Holidays). To qualify for same-day dispatch, your order must be paid for before 1pm.
Please note: While we use a 24-hour delivery service, this is not guaranteed and delays can occasionally occur due to courier circumstances beyond our control.
Extended Delivery Areas & Oversized Items
Deliveries to Northern Ireland, Scotland, Highlands, and Remote Islands are sent via a 48-hour delivery service.
Items that are over 30kg in weight or longer than 1.2 metres will also be shipped on a 2-working-day service due to handling requirements.
Some large or heavy items are not eligible for delivery outside mainland UK or to the Highlands. We will notify you at checkout if this applies to your order.
At DJM Direct, your satisfaction is our top priority. We strive to ensure that every purchase meets your expectations. Whether you need to return a product due to a fault, an error on our part, or a change of mind, we're here to make the process as smooth and hassle-free as possible.
How to Return an Item
To return an item, please follow these steps:
-
Contact Us:
Reach out to our friendly customer service team by phone at 01484 440000 or via email at info@djmdirect.com. Provide your order number and details of the item you wish to return. -
Receive Your RMA Number:
We'll provide you with a Return Merchandise Authorisation (RMA) number and detailed instructions on how to proceed. -
Download the RMA Form:
Download the RMA form. Complete the form and include it with your returned item. If you're unable to download or complete the form, our customer service team is here to help. Simply give us a call or send us an email, and we'll assist you in completing the form over the phone or provide an alternative method that suits your needs. -
Prepare Your Return:
Ensure the product is in its original packaging and in good condition. -
Return the Goods:
- Faulty or Incorrect Items: We'll arrange to collect the item from you at no additional cost.
- Change of Mind or Mistakenly Ordered: You are responsible for the return shipping costs.
- Receive Your Resolution: After we receive and inspect the item, we'll either repair, replace, or refund your purchase within 14 days using the same payment method you used for your purchase.
Types of Returns
1. Faulty or Incorrect Items
Under UK consumer law, you have the right to reject a faulty or incorrect item within 30 days of receipt for a full refund. If a fault develops within 6 months you are entitled to a repair or replacement. Should these remedies fail, you can then claim a refund.
All our factory refurbished stock is tested in the manufacturer's workshops and comes with a manufacturer-approved 6 months warranty, offering additional protection beyond your statutory rights. You may choose to contact the manufacturer directly for warranty services. However, these warranties do not replace your rights under UK consumer law, and you can still seek remedies through us as outlined above.
- Entitled to Repair or Replacement: Contact us using the general returns procedure to request a repair or replacement.
- If Repair or Replacement Fails: You may then request a refund through the same returns procedure.
2. Change of Mind or Mistakenly Ordered
If you've changed your mind or made a mistake with your order, you can return the item within 14 days of receiving it for a full refund. Follow the General Returns Procedure outlined above. You are responsible for covering the return shipping costs.
Condition of Returned Goods
To ensure a seamless return process, please return items in their original packaging to protect them during transit and maintain their resalable condition and ensure items are in good condition and free from damage beyond normal handling.
Diminished Value: You may be responsible for any loss in value if the item is not returned in a resalable condition.
Refunds
Refunds are issued using the same payment method you used for your original purchase and will be processed within 14 days of us receiving the returned goods or proof of shipment.
Please note: Shipping costs are not refundable unless the return is due to our error or a faulty product.
Need Help?
Our customer service team is always here to assist you. Whether you have questions about the return process or need help with your return, don't hesitate to get in touch:
Phone: 01484 440000
Email: info@djmdirect.com
At DJM Direct, we believe that a straightforward and empathetic returns process enhances your shopping experience and builds lasting relationships. We're committed to handling all returns with care and ensuring your satisfaction every step of the way. If you have any further questions or need additional assistance, please don't hesitate to reach out to us. We're here to help!