Florprotec TacBac Carpet Floor Protection Film 600mm - Clear
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Delivery times: 1-2 days (Mainland UK)
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Florprotec TacBac Carpet Floor Protection Film 600mm - Clear
Florprotec Tac Bac Self-Adhesive Carpet Floor Protection Film 600mm - Clear
This protection film is an ideal carpet protection tape for new carpets, it adheres direct to the carpet, and peels clean after use. The clear film should be used to protect entire carpeted areas and carpeted staircases. It is manufactured from polyethylene and coated on one side with a water based adhesive. The product is inside wound and is manufactured at 60 microns and available in flat firm.
Tacbac clear, white and printed white - carpet protection
Above should only be used on carpets
Do not use on smooth finishes
Tacbac clear, Tacbac Antislip, Tacbac FR and Tacbac LPS material is only for use on carpets
Tacbac carpet cover fitting instructions
- Do not apply to wet, damp or recently cleaned carpets
- Do not apply to soft touch type & velvet, Jacaranda & Saxony PP style carpets
- Allow for sub floor adhesive to cure before applying, do not trap vapours
- Do not apply to long wool carpets. Not suitable for use on wool or oriental carpets, rugs, worn carpets or soft deep carpet tiles.
- Do not apply to dirty or soiled carpets
- Do not apply to carpets in a poor condition
- Do not use if under floor heating is to be used
- Do not use in conditions of extreme temperature or humidity
- To be applied to carpet for a maximum of 8 weeks, should contract be for a longer term, lift protection and apply new rolls
- When used on stair cases, if stairs have smooth nosings, prime nosing first with a peel clean tape
- Roll Tacbac out and either smooth over with your hand or a soft brush.
- When removing, peel away from carpet slowly and smoothly, do not take up aggressively
- To be used for 8 weeks maximum
- The product should be stored and applied in normal dry condition which generally means
- 10 to 30 degrees C and 50 to 60 % humidity
- Do not store heavy goods on top of the protection. Do not protect carpet if room is to be used as site storage
We strongly suggest doing a test patch on a small hidden area of carpet for at least 48hrs to ensure compatibility with the particular carpet and to ensure that there is no adhesive transfer or damage. If unsure please check with your carpet supplier before use.
Width: 610mm
Length: 100m or 25m
Colour: Clear
DJM cannot be held responsible for the misuse of this product. If you choose to use this product without following the guidelines set out or first testing it to ensure its compatibility with the surface, then you do so at your own risk. The product guarantee is limited to its replacement should it be proved to be faulty and it does not cover any claims for any consequential losses or damages.
| Roll Size (W x L) |
600mm x 25mtr (T51), 600mm x 100mtr (T73) |
|---|
We aim for all orders for mainland UK to be dispatched for the next working day via a 24 hour carrier (Excluding Bank Holidays and Weekends). In order to receive this, your item must be paid for before 1pm that day. Although we dispatch the goods on a 24 hour service, it is not always guaranteed.
Large Item Delivery:
All large items carry a £6 surcharge per order, as they require additional work to handle. Due to this they are also sent on a 2 working day service. We'll let you know which items this surcharge applies to before you place your order - and you'll only ever be charged once per order, no matter how many large items you buy.
Delivery charges:
| Delivery Method | Under £50 | Over £50 |
|---|---|---|
| Royal Mail 24 (1-7 Working Days) - Up to 1kg | £4.50 | Free |
| Royal Mail 24 (1-7 Working Days) - Up to 2kg | £4.95 | Free |
| Next Working Day (1-2 Working Days) | £7.95 | Free |
| Large Item Delivery (2-3 Working Days) | £14.95 | Free |
| Highlands & Islands (2-3 Working Days) | £29.95 | £29.95 |
Signing for the delivery:
All goods require a signature on delivery. In order for a smooth transaction, please provide us with an address where someone will be available to accept delivery.
Please inspect the goods on delivery prior to signing. It is your responsibility as the receiver to check all goods on delivery before signing to accept it. If on a rare occasion you receive the damaged goods you must refuse the delivery and request them to be returned to us. If damaged goods are not signed for damaged, it will be your responsibility to return them at your own cost.
If nobody is available to accept delivery:
Our carrier will attempt to deliver to your delivery address twice. Failure to deliver the goods will result in an attempted delivery card through your letter box to redelivery the next working day, collect from local depot. If you are carded twice, the goods will then be sent back to ourselves. You will then be contacted where you will have the option to arrange for a re-delivery to be made which you will be charged for.
If you choose not to collect the goods or pay for re-delivery, there will be a 2 way charge. Our carrier will charge us for trying to deliver the goods and then charge us for returning the goods. This charge will be passed onto you.
Delivery address:
All orders will be dispatched to the address on order. Any changes to the delivery address can be made at the time of order by adding a shipping address to the order at checkout or sending us a message via email. However, if this request is made after the goods have been dispatched, the change cannot be made.
Deliveries to Northern Ireland, Scotland, Highlands & Remote Islands:
A two-day service will apply to orders placed after 1pm in Scotland which contain a product over 1 metre in length. Next day delivery is not available for Scottish Highlands and some remote island areas where charge of £29.95 will apply. Please call for further details.
Outside the UK:
Deliveries to Southern Ireland will require an additional charge which needs requesting before purchasing.
At DJM Direct, your satisfaction is our top priority. We strive to ensure that every purchase meets your expectations. Whether you need to return a product due to a fault, an error on our part, or a change of mind, we're here to make the process as smooth and hassle-free as possible.
How to Return an Item
To return an item, please follow these steps:
-
Contact Us:
Reach out to our friendly customer service team by phone at 01484 440000 or via email at info@djmdirect.com. Provide your order number and details of the item you wish to return. -
Receive Your RMA Number:
We'll provide you with a Return Merchandise Authorisation (RMA) number and detailed instructions on how to proceed. -
Download the RMA Form:
Download the RMA form. Complete the form and include it with your returned item. If you're unable to download or complete the form, our customer service team is here to help. Simply give us a call or send us an email, and we'll assist you in completing the form over the phone or provide an alternative method that suits your needs. -
Prepare Your Return:
Ensure the product is in its original packaging and in good condition. -
Return the Goods:
- Faulty or Incorrect Items: We'll arrange to collect the item from you at no additional cost.
- Change of Mind or Mistakenly Ordered: You are responsible for the return shipping costs.
- Receive Your Resolution: After we receive and inspect the item, we'll either repair, replace, or refund your purchase within 14 days using the same payment method you used for your purchase.
Types of Returns
1. Faulty or Incorrect Items
Under UK consumer law, you have the right to reject a faulty or incorrect item within 30 days of receipt for a full refund. If a fault develops within 6 months you are entitled to a repair or replacement. Should these remedies fail, you can then claim a refund.
All our factory refurbished stock is tested in the manufacturer's workshops and comes with a manufacturer-approved 6 months warranty, offering additional protection beyond your statutory rights. You may choose to contact the manufacturer directly for warranty services. However, these warranties do not replace your rights under UK consumer law, and you can still seek remedies through us as outlined above.
- Entitled to Repair or Replacement: Contact us using the general returns procedure to request a repair or replacement.
- If Repair or Replacement Fails: You may then request a refund through the same returns procedure.
2. Change of Mind or Mistakenly Ordered
If you've changed your mind or made a mistake with your order, you can return the item within 14 days of receiving it for a full refund. Follow the General Returns Procedure outlined above. You are responsible for covering the return shipping costs.
Condition of Returned Goods
To ensure a seamless return process, please return items in their original packaging to protect them during transit and maintain their resalable condition and ensure items are in good condition and free from damage beyond normal handling.
Diminished Value: You may be responsible for any loss in value if the item is not returned in a resalable condition.
Refunds
Refunds are issued using the same payment method you used for your original purchase and will be processed within 14 days of us receiving the returned goods or proof of shipment.
Please note: Shipping costs are not refundable unless the return is due to our error or a faulty product.
Need Help?
Our customer service team is always here to assist you. Whether you have questions about the return process or need help with your return, don't hesitate to get in touch:
Phone: 01484 440000
Email: info@djmdirect.com
At DJM Direct, we believe that a straightforward and empathetic returns process enhances your shopping experience and builds lasting relationships. We're committed to handling all returns with care and ensuring your satisfaction every step of the way. If you have any further questions or need additional assistance, please don't hesitate to reach out to us. We're here to help!
