Rothley Herkules 100 Glass Single Sliding Door Track System 100kg
1-2 Days (Mainland UK)
We accept
Rothley SD/HG200 Herkules 100 Single Glass Sliding Door Gear Track System 100kg - 2000mm Track Kit
The Herkules 100 Sliding Glass Door System is for use with single glass doors up to 100kg. It can be used for sliding doors between rooms, wall openings or for entrances. Each set includes all the main components needed to install a long lasting, smooth running sliding door.
Use: Internal sliding door kit for domestic or light commercial room dividers. For doors of glass.
- For individual doors up to 100kg in weight
- Minimum door thickness 8 - 12mm (clamp has settings for 8, 10 and 12mm door thickness)
- Small one piece glass clamp is extremely easy to install and adjust
- No need to cut or drill glass
- Strong aluminium top track with pre-drilled holes for easy installation
- Track can be ceiling/soffit mounted or wall hung (wall brackets included)
- Strong hangers with wheels on ball bearings for long life and extra smooth and quiet running
- Clear polycarbonate bottom guide - almost invisible when installed
- Range of options including wall brackets, spacers and pelmets and door gear kit (without track)
- Tested to over 100,000 cycles - to BS EN1527
System Includes:
- 2000mm for 1040mm Doors - 1 x 2000mm Track, 2 x Hangers, 5 x Wall Brackets, 1 x Universal Bottom Guide, 1 x Click Stopper, 1 x Stopper, 1 x Self-Adhesive Handles & Fixings Screws.
Note: Track is twice the length of the door opening.
System Specification:
- Maximum door weight: 100kg (220lb)
- Maximum door height: n/a
- Maximum door width: n/a
- Minimum door thickness: 8-12mm
- Maximum door thickness: n/a
- Door Material: Timber
PLEASE NOTE: YOU AS THE BUYER HAVE THE RIGHT TO INSPECT THE GOODS FOR UP TO 10 MINUTES PRIOR TO SIGNING FOR THE DELIVERY. PLEASE CHECK THE GOODS THOROUGHLY AND REFUSE DELIVERY IF THE GOODS ARE DAMAGED. PLEASE DO NOT SIGN FOR GOODS AND THEN REPORT TO US OF DAMAGE AS YOU WILL HAVE TO RETURN THE GOODS AT YOUR OWN EXPENSE.
We're committed to getting your order to you as quickly and efficiently as possible. Here's how our delivery process works:
Delivery Information
Mainland UK Delivery
We aim to dispatch all mainland UK orders for next working day delivery using a 24-hour courier service (excluding weekends and Bank Holidays). To qualify for same-day dispatch, your order must be paid for before 1pm.
Please note: While we use a 24-hour delivery service, this is not guaranteed and delays can occasionally occur due to courier circumstances beyond our control.
Extended Delivery Areas & Oversized Items
Deliveries to Northern Ireland, Scotland, Highlands, and Remote Islands are sent via a 48-hour delivery service.
Items that are over 30kg in weight or longer than 1.2 metres will also be shipped on a 2-working-day service due to handling requirements.
Some large or heavy items are not eligible for delivery outside mainland UK or to the Highlands. We will notify you at checkout if this applies to your order.
At DJM Direct, your satisfaction is our top priority. We strive to ensure that every purchase meets your expectations. Whether you need to return a product due to a fault, an error on our part, or a change of mind, we're here to make the process as smooth and hassle-free as possible.
How to Return an Item
To return an item, please follow these steps:
-
Contact Us:
Reach out to our friendly customer service team by phone at 01484 440000 or via email at info@djmdirect.com. Provide your order number and details of the item you wish to return. -
Receive Your RMA Number:
We'll provide you with a Return Merchandise Authorisation (RMA) number and detailed instructions on how to proceed. -
Download the RMA Form:
Download the RMA form. Complete the form and include it with your returned item. If you're unable to download or complete the form, our customer service team is here to help. Simply give us a call or send us an email, and we'll assist you in completing the form over the phone or provide an alternative method that suits your needs. -
Prepare Your Return:
Ensure the product is in its original packaging and in good condition. -
Return the Goods:
- Faulty or Incorrect Items: We'll arrange to collect the item from you at no additional cost.
- Change of Mind or Mistakenly Ordered: You are responsible for the return shipping costs.
- Receive Your Resolution: After we receive and inspect the item, we'll either repair, replace, or refund your purchase within 14 days using the same payment method you used for your purchase.
Types of Returns
1. Faulty or Incorrect Items
Under UK consumer law, you have the right to reject a faulty or incorrect item within 30 days of receipt for a full refund. If a fault develops within 6 months you are entitled to a repair or replacement. Should these remedies fail, you can then claim a refund.
All our factory refurbished stock is tested in the manufacturer's workshops and comes with a manufacturer-approved 6 months warranty, offering additional protection beyond your statutory rights. You may choose to contact the manufacturer directly for warranty services. However, these warranties do not replace your rights under UK consumer law, and you can still seek remedies through us as outlined above.
- Entitled to Repair or Replacement: Contact us using the general returns procedure to request a repair or replacement.
- If Repair or Replacement Fails: You may then request a refund through the same returns procedure.
2. Change of Mind or Mistakenly Ordered
If you've changed your mind or made a mistake with your order, you can return the item within 14 days of receiving it for a full refund. Follow the General Returns Procedure outlined above. You are responsible for covering the return shipping costs.
Condition of Returned Goods
To ensure a seamless return process, please return items in their original packaging to protect them during transit and maintain their resalable condition and ensure items are in good condition and free from damage beyond normal handling.
Diminished Value: You may be responsible for any loss in value if the item is not returned in a resalable condition.
Refunds
Refunds are issued using the same payment method you used for your original purchase and will be processed within 14 days of us receiving the returned goods or proof of shipment.
Please note: Shipping costs are not refundable unless the return is due to our error or a faulty product.
Need Help?
Our customer service team is always here to assist you. Whether you have questions about the return process or need help with your return, don't hesitate to get in touch:
Phone: 01484 440000
Email: info@djmdirect.com
At DJM Direct, we believe that a straightforward and empathetic returns process enhances your shopping experience and builds lasting relationships. We're committed to handling all returns with care and ensuring your satisfaction every step of the way. If you have any further questions or need additional assistance, please don't hesitate to reach out to us. We're here to help!
