Dellonda Heavy-Duty Outdoor Trampoline with Safety Enclosure Net 12ft
1-2 Days (Mainland UK)
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Brand: Dellonda
| SKU: DL69
Category: Outdoor Living in Trampolines
Collections:
Garden Pools, Hot Tubs & Trampolines
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Trampolines
Dellonda Heavy-Duty Outdoor Trampoline with Safety Enclosure Net 12ft
Dellonda Heavy-Duty Outdoor Trampoline with Safety Enclosure
This 366cm diameter heavy-duty trampoline offers the perfect outdoor activity solution for children, combining fun with physical exercise. Built to last with 72 galvanised steel springs tested for over 1 million bounces, it features comprehensive safety elements including a full enclosure net with zippered entrance and protective padding over all springs. The robust construction supports users up to 150kg while meeting strict EN71 safety standards, making it an ideal addition to family gardens.
Safe Outdoor Activity Centre
Comprehensive Safety Design
Features a complete PE safety enclosure net with secure zip entrance door, working alongside the PVC and PE covered EPE foam padding to create multiple layers of protection that significantly reduce injury risks during active play.
Durable Spring System
Equipped with 72 high-quality galvanised steel springs independently tested to withstand over 1 million bounces, ensuring consistent performance, reliable tension, and extended product lifespan even with regular use.
Substantial Bounce Area
Provides a generous 325cm diameter bounce mat supported by the 366cm frame, creating an extensive jumping surface that accommodates various activities and allows children to move freely while remaining safely within the enclosure.
Certified Safety Compliance
Fully tested and approved to EN71 European safety standards, meeting stringent requirements for structural integrity, material quality, and safety features, providing peace of mind for parents concerned about equipment reliability.
Robust Weight Capacity
Engineered to safely support users weighing up to 150kg as specified under EN71 guidelines, making it suitable for children of various ages and sizes while maintaining structural integrity and performance.
Stable Four-Leg Foundation
Built on a four-leg support system that provides excellent stability during use, distributing weight evenly across the 58kg structure to prevent rocking or shifting while children are bouncing actively.
Dimensions and Specifications
Overall Dimensions: 366cm diameter × 274cm height with 89cm from ground to bounce mat and 185cm safety net height above the mat.
Activity Space: 325cm diameter bounce mat providing ample jumping area while maintaining a safe distance from the frame edge.
Physical Development Benefits: Regular use improves cardiovascular fitness, balance, coordination, and core strength while providing an outlet for energy in a controlled environment.
| Model No | DL69 |
| Brand | Dellonda |
| Nett Weight | 58kg |
| Product Depth (Front to Back) | 366cm |
| Product Height (Floor to Top) | 274cm |
| Product Width (Side to Side) | 366cm |
| Dimensions (Ø x H) | 366 x 274cm |
| Maximum User Weight | 150kg (as outlined in EN71) |
| Number of Springs | 72 |
| Shape | Round |
| Bounce Mat Size | Ø325cm |
| Number of Legs | 4 |
We're committed to getting your order to you as quickly and efficiently as possible. Here's how our delivery process works:
Delivery Information
Mainland UK Delivery
We aim to dispatch all mainland UK orders for next working day delivery using a 24-hour courier service (excluding weekends and Bank Holidays). To qualify for same-day dispatch, your order must be paid for before 1pm.
Please note: While we use a 24-hour delivery service, this is not guaranteed and delays can occasionally occur due to courier circumstances beyond our control.
Extended Delivery Areas & Oversized Items
Deliveries to Northern Ireland, Scotland, Highlands, and Remote Islands are sent via a 48-hour delivery service.
Items that are over 30kg in weight or longer than 1.2 metres will also be shipped on a 2-working-day service due to handling requirements.
Some large or heavy items are not eligible for delivery outside mainland UK or to the Highlands. We will notify you at checkout if this applies to your order.
At DJM Direct, your satisfaction is our top priority. We strive to ensure that every purchase meets your expectations. Whether you need to return a product due to a fault, an error on our part, or a change of mind, we're here to make the process as smooth and hassle-free as possible.
How to Return an Item
To return an item, please follow these steps:
-
Contact Us:
Reach out to our friendly customer service team by phone at 01484 440000 or via email at info@djmdirect.com. Provide your order number and details of the item you wish to return. -
Receive Your RMA Number:
We'll provide you with a Return Merchandise Authorisation (RMA) number and detailed instructions on how to proceed. -
Download the RMA Form:
Download the RMA form. Complete the form and include it with your returned item. If you're unable to download or complete the form, our customer service team is here to help. Simply give us a call or send us an email, and we'll assist you in completing the form over the phone or provide an alternative method that suits your needs. -
Prepare Your Return:
Ensure the product is in its original packaging and in good condition. -
Return the Goods:
- Faulty or Incorrect Items: We'll arrange to collect the item from you at no additional cost.
- Change of Mind or Mistakenly Ordered: You are responsible for the return shipping costs.
- Receive Your Resolution: After we receive and inspect the item, we'll either repair, replace, or refund your purchase within 14 days using the same payment method you used for your purchase.
Types of Returns
1. Faulty or Incorrect Items
Under UK consumer law, you have the right to reject a faulty or incorrect item within 30 days of receipt for a full refund. If a fault develops within 6 months you are entitled to a repair or replacement. Should these remedies fail, you can then claim a refund.
All our factory refurbished stock is tested in the manufacturer's workshops and comes with a manufacturer-approved 6 months warranty, offering additional protection beyond your statutory rights. You may choose to contact the manufacturer directly for warranty services. However, these warranties do not replace your rights under UK consumer law, and you can still seek remedies through us as outlined above.
- Entitled to Repair or Replacement: Contact us using the general returns procedure to request a repair or replacement.
- If Repair or Replacement Fails: You may then request a refund through the same returns procedure.
2. Change of Mind or Mistakenly Ordered
If you've changed your mind or made a mistake with your order, you can return the item within 14 days of receiving it for a full refund. Follow the General Returns Procedure outlined above. You are responsible for covering the return shipping costs.
Condition of Returned Goods
To ensure a seamless return process, please return items in their original packaging to protect them during transit and maintain their resalable condition and ensure items are in good condition and free from damage beyond normal handling.
Diminished Value: You may be responsible for any loss in value if the item is not returned in a resalable condition.
Refunds
Refunds are issued using the same payment method you used for your original purchase and will be processed within 14 days of us receiving the returned goods or proof of shipment.
Please note: Shipping costs are not refundable unless the return is due to our error or a faulty product.
Need Help?
Our customer service team is always here to assist you. Whether you have questions about the return process or need help with your return, don't hesitate to get in touch:
Phone: 01484 440000
Email: info@djmdirect.com
At DJM Direct, we believe that a straightforward and empathetic returns process enhances your shopping experience and builds lasting relationships. We're committed to handling all returns with care and ensuring your satisfaction every step of the way. If you have any further questions or need additional assistance, please don't hesitate to reach out to us. We're here to help!
