Dellonda Deluxe 13ft Steel Frame Swimming Pool with Filter Pump
1-2 Days (Mainland UK)
- Set up in just 30 minutes without any tools
- 3-layer reinforced walls resist punctures and tears
- 13ft x 6.5ft x 3.25ft deep
- Filter pump circulates all the water in about 3.5 hours
- Perfect for both kids and adults
We accept
Dellonda DL21 Deluxe Steel Frame 13ft Large Above Ground Swimming Pool | Quick Assembly | Filter Pump Included
This rectangular 13ft x 6.5ft x 3.25ft steel frame swimming pool is perfect for family swimming with quick 30-minute setup. No tools needed! Built tough with 3-layer reinforced walls and a rust-resistant steel frame. The complete package includes a filter pump, 6-step ladder, spare filter, and repair kit - everything you need to get started.
Why You'll Love This Pool
Super Quick Setup
Set up in just 30 minutes without any tools. The smart locking system makes assembly simple, so you can start swimming sooner.
Built to Last
3-layer reinforced walls resist punctures and tears. The rust-resistant steel frame provides strong support for years of family fun.
Great for Families
At 13ft x 6.5ft x 3.25ft deep, this pool gives your family plenty of space to swim and play.
Keeps Water Clean
The included filter pump circulates all the water in about 3.5 hours, helping keep it clear with less maintenance work for you.
Everything Included
Comes with a sturdy 6-step ladder for safe entry, spare filter for maintenance, and repair kit for any accidents. You're all set!
Safe Swimming Depth
With a swimming depth of 3ft, this pool is perfect for both kids and adults. Deep enough for fun, shallow enough for easy supervision and safety.
Installation and Maintenance Guidelines
Instruction Manual: Download full assembly and maintenance instructions (PDF)
Where to put it: Place on a completely flat, level surface free from stones or debris. A ground cloth (sold separately) helps protect the bottom.
How to fill it: Fill to at least 90% capacity for best stability. Don't leave it partially filled as this can damage the frame.
Keeping water clean: Run the filter pump daily for clear water. Clean or replace the filter regularly for best results.
| Model No | DL21 |
| Dimensions (L x W x D) | 400 x 200 x 99cm |
| Filter Pump | 530gal/hr |
| Water Capacity | 7020L (1854gal) |
| Weight | 51.00kg |
| Condition |
New, Factory Refurbished (Grade A) |
|---|
We're committed to getting your order to you as quickly and efficiently as possible. Here's how our delivery process works:
Delivery Information
Mainland UK Delivery
We aim to dispatch all mainland UK orders for next working day delivery using a 24-hour courier service (excluding weekends and Bank Holidays). To qualify for same-day dispatch, your order must be paid for before 1pm.
Please note: While we use a 24-hour delivery service, this is not guaranteed and delays can occasionally occur due to courier circumstances beyond our control.
Extended Delivery Areas & Oversized Items
Deliveries to Northern Ireland, Scotland, Highlands, and Remote Islands are sent via a 48-hour delivery service.
Items that are over 30kg in weight or longer than 1.2 metres will also be shipped on a 2-working-day service due to handling requirements.
Some large or heavy items are not eligible for delivery outside mainland UK or to the Highlands. We will notify you at checkout if this applies to your order.
At DJM Direct, your satisfaction is our top priority. We strive to ensure that every purchase meets your expectations. Whether you need to return a product due to a fault, an error on our part, or a change of mind, we're here to make the process as smooth and hassle-free as possible.
How to Return an Item
To return an item, please follow these steps:
-
Contact Us:
Reach out to our friendly customer service team by phone at 01484 440000 or via email at info@djmdirect.com. Provide your order number and details of the item you wish to return. -
Receive Your RMA Number:
We'll provide you with a Return Merchandise Authorisation (RMA) number and detailed instructions on how to proceed. -
Download the RMA Form:
Download the RMA form. Complete the form and include it with your returned item. If you're unable to download or complete the form, our customer service team is here to help. Simply give us a call or send us an email, and we'll assist you in completing the form over the phone or provide an alternative method that suits your needs. -
Prepare Your Return:
Ensure the product is in its original packaging and in good condition. -
Return the Goods:
- Faulty or Incorrect Items: We'll arrange to collect the item from you at no additional cost.
- Change of Mind or Mistakenly Ordered: You are responsible for the return shipping costs.
- Receive Your Resolution: After we receive and inspect the item, we'll either repair, replace, or refund your purchase within 14 days using the same payment method you used for your purchase.
Types of Returns
1. Faulty or Incorrect Items
Under UK consumer law, you have the right to reject a faulty or incorrect item within 30 days of receipt for a full refund. If a fault develops within 6 months you are entitled to a repair or replacement. Should these remedies fail, you can then claim a refund.
All our factory refurbished stock is tested in the manufacturer's workshops and comes with a manufacturer-approved 6 months warranty, offering additional protection beyond your statutory rights. You may choose to contact the manufacturer directly for warranty services. However, these warranties do not replace your rights under UK consumer law, and you can still seek remedies through us as outlined above.
- Entitled to Repair or Replacement: Contact us using the general returns procedure to request a repair or replacement.
- If Repair or Replacement Fails: You may then request a refund through the same returns procedure.
2. Change of Mind or Mistakenly Ordered
If you've changed your mind or made a mistake with your order, you can return the item within 14 days of receiving it for a full refund. Follow the General Returns Procedure outlined above. You are responsible for covering the return shipping costs.
Condition of Returned Goods
To ensure a seamless return process, please return items in their original packaging to protect them during transit and maintain their resalable condition and ensure items are in good condition and free from damage beyond normal handling.
Diminished Value: You may be responsible for any loss in value if the item is not returned in a resalable condition.
Refunds
Refunds are issued using the same payment method you used for your original purchase and will be processed within 14 days of us receiving the returned goods or proof of shipment.
Please note: Shipping costs are not refundable unless the return is due to our error or a faulty product.
Need Help?
Our customer service team is always here to assist you. Whether you have questions about the return process or need help with your return, don't hesitate to get in touch:
Phone: 01484 440000
Email: info@djmdirect.com
At DJM Direct, we believe that a straightforward and empathetic returns process enhances your shopping experience and builds lasting relationships. We're committed to handling all returns with care and ensuring your satisfaction every step of the way. If you have any further questions or need additional assistance, please don't hesitate to reach out to us. We're here to help!
